Refund policy

30-DAY MONEY-BACK GUARANTEE

We want you to feel confident trying WAKESET.

If you're not satisfied with your purchase, contact us within 30 days of delivery at trywakeset@gmail.com and we'll review your request under our 30-Day Money-Back Guarantee.

ELIGIBILITY

Refund requests under our guarantee must be submitted within 30 days of the date your order was delivered.

Please include your order number and the email address used to place your order. We may request additional information or photos when necessary to review your request.

Products that have been opened and used as intended may still be considered under our 30-Day Money-Back Guarantee.

We reserve the right to limit or refuse refund requests in cases of suspected fraud, abuse, repeated excessive claims, or purchases made outside of trywakeset.com.

RETURNS

Please do not send any product back without contacting us first.

Because WAKESET is a personal-care product, return requirements may vary depending on the condition of the product and the reason for the request.

If a physical return is required, our support team will provide the appropriate return instructions and return destination.

Unless the product arrived damaged, defective, or incorrect, return shipping costs may be the responsibility of the customer.

DAMAGED, DEFECTIVE OR INCORRECT ORDERS

Please inspect your order when it arrives.

If your order is damaged, defective, or you received the wrong item, contact us as soon as possible at trywakeset@gmail.com.

Please include your order number and, when applicable, photos showing the issue so we can evaluate the situation and make it right.

REFUNDS

If your refund is approved, it will be issued to the original payment method used for the purchase.

Your bank, credit card company, or payment provider may require additional time to process and post the refund after it has been issued.

Original shipping charges, if any, are non-refundable unless the order was damaged, defective, incorrect, or otherwise eligible for reimbursement.

CANCELLATIONS AND ORDER CHANGES

We begin processing orders quickly.

If you need to cancel or modify your order, contact us as soon as possible at trywakeset@gmail.com.

We will do our best to accommodate your request, but we cannot guarantee that an order can be changed or cancelled after fulfillment has begun.

CONTACT

For questions regarding refunds, returns, damaged orders, or our 30-Day Money-Back Guarantee, contact:

trywakeset@gmail.com

WAKESET
trywakeset.com